top of page

07754 332985

FAQ

The Ins And Outs of How We Do Business

!
Widget Didn’t Load
Check your internet and refresh this page.
If that doesn’t work, contact us.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept cash, bank transfers, PayPal, and most major card payments. Let us know your preferred method when booking.

Cancellation Policy

We understand that plans can change, and we strive to be as flexible as possible. However, to ensure fairness to both our clients and staff, we require at least 24 hours' notice for cancellations or reschedules.

  • Cancellations made with less than 24 hours' notice will not be eligible for a refund.

  • If you need to reschedule, please notify us at least 24 hours in advance to avoid any charges.

  • No-shows or last-minute cancellations will be charged the full service amount.

By booking with us, you agree to these terms. Thank you for your understanding and cooperation!

Satisfaction Guarantee

we take pride in delivering top-quality cleaning services and ensuring our clients are completely satisfied. Your happiness is our priority!

  • If you are not 100% satisfied with our cleaning service, please let us know within 24 hours, and we will return to re-clean the area at no extra cost.

  • We strive for excellence in every clean, but if something isn’t up to your expectations, we’ll make it right, no questions asked.

  • For non-repudiation purposes, we take photos of the cleaned areas as proof of service completion. These photos are securely kept for 24 hours and then permanently deleted.

  • Our team is fully trained, insured, and committed to providing a spotless, reliable, and professional cleaning experience every time.

Your trust means everything to us, and we stand by our work with confidence. If you have any concerns, just reach out, we’re here to help!

Our Company

Founded in 2025, Rachel’s Tidy Touch offers professional commercial and domestic cleaning with a focus on quality and reliability. From routine to deep cleans, we ensure spotless, hygienic spaces every time.

Locations
Operating Hours

Boston, Spalding, Sleaford, Horncastle, Skegness, Bourne, Alford

Mon - Fri: 10am - 6pm
​​Sat - Sun: Upon Request

  • TikTok

© 2025 Rachel's Tidy Touch                            Privacy Policy                

bottom of page